Shabbir had been associated with TNT India for the past 3 to 4 years during a period in which the organization has seen tremendous change and growth. He has been hugely helpful in supporting us through this period in terms of leadership development, especially with regards to coping and leading change.
From an external coach and mentor perspective , he has been instrumental in working with us to coach the leadership team and in making effective leaders for TNT India.
All the assignments which he has delivered have been successful and has achieved desired objectives. He has an appreciable understanding of the Managers / Leaders behavior and works around them to help them grow
Co-founder & CEO
In a startup environment, where things are changing quite fast - collaboration is the only way to adapt to the change fast enough. Through the deep conversations that Shabbir enabled at the offsite the leadership team realized the importance of both the hats they wear - the team leader hat and the company leader hat. The offsite clearly helped us articulate behaviours/ rituals which would help us collaborate better. In the last 8 months since the offsite we have definitely collaborated much better as a team and helped quickly adapt as massive disruptions from Covid-19 hit us. I would definitely recommend the exercise (Top Team Synergy & Alignment) for all companies big and small.
I am working with Shabbir over 6 years. I admire his ability to 'Ask right questions' which enables him to surface right issue for resolution. His sharp focus helps in better execution of the People practice improvement
projects. He has sharp ear to listen to 'what is unsaid' which again helps in spotting value creating opportunities.
Ashok Reddy B
President- Global HR and Corporate Affairs
Infotech Enterprises Ltd.
We used Shabbir for our Visioning and Vision deployment initiative. We continued our deployment initiatives right through the down turn and we realized that associates found this very motivating and useful.
Shabbir has been an advisor and consultant to the Board & Senior Management of Brandix for over 6 years and we have gained immensely from his expertise on Strategic Human Resources & Leadership Development. Shabbir with his numerous visits to Sri Lanka, understands well the Sri Lankan Corporate Culture and has been a very successful Executive Coach for many of our CEO's & Senior Leaders at Brandix. We are delighted to engage his firm Valulead Consulting on Executive Coaching & Leadership Development interventions.
BVR MOHAN REDDY
Chairman & Managing Director
InfoTech Enterprises Limited
We have been consulting with Shabbir Merchant for over the last three years and find Shabbirs knowledge and understanding of Human Resources to be outstanding. His advice on Employee Engagement, Employee Retention and Employee Development have been highly beneficial to us. He has great passion and commitment towards all his engagements
Azim Premji Foundation
Dealing with Shabbir is sheer delight for many reasons. What strikes me most among these reasons is his no-nonsense and yet immensely customer driven approach. While he goes out of the way to understand his customers, he also drives them do their best in achieving the common goal. Shabbir is a unique consultant who offers you a seamless blend of theory and practice to deliver value that is disproportionately high.
Dr. Anita Bandyopadhyay
Ex-Vice President & Head Learning & Development
Shabbir is an extremely skillful coach - he connects to the coachee very quickly and is able to respond to their varied needs very well. His coaching process is geared towards setting personal and professional coaching goals and then he helps in looking at options to develop an action plan that lead to enhanced performance. According to one coachee from my organisation "we had practical issues discussed with practical answers.
Dr. Stephen Rhinesmith
World's leading expert on ‘Global Leadership’; Author of books such as ‘Head, Heart & Guts’; ‘Leading in Times of Crisis’; Ex US Special Ambassador to Soviet Union in President Ronald Reagan's Administration
Shabbir Merchant combines his own experience as an executive with the latest research on leadership to provide powerful insights to the leaders he coaches. In my 6 years with him I have found him not only effective in his executive coaching, but a thoughtful and solid member of one of the leading executive education teams in the field. His careful research-based approach allows him to develop practical recommendations for increasing individual and team effectiveness.
CEO - Managing Director
Shabbir has been a key partner to Hemas over the last decade in our efforts to build a mission ready Leadership team. In particular, his Executive coaching sessions have had a hugely transformational impact to the individuals. His coaching methodology balances well the needs of the individual and the business, and Shabbir's keen insight and disciplined execution usually produces good outcomes. More recently, Shabbir has worked closely with me and the Board, in identifying and on-boarding a successor to the position of Chief Executive Officer. This was a challenging assignment needing maturity and managing change at the highest levels.
At Mindtree, we partnered with Shabbir on a 'Top Team Synergy' initiative for our Global Leadership Team. Shabbir's facilitation style of being concise, practical & business oriented resonated very well with our Top Team leaders & enabled us to have very meaningful conversations. Shabbir's engagement also helped us get the Top team aligned on key initiatives.
As a Consultant he is quick to understand the business context and custom designs team interventions which yield the intended outcomes. It has been wonderful to see the maturity & ease with which Shabbir is able to engage with multi-cultural C Suite leaders on a range of Leadership topics.
Group Head - Human Resources
Kotak Mahindra Bank Limited
“I have worked with Shabbir on key leadership interventions. Shabbir has deep understanding of organizational dynamics, works passionately with clients and ensures measurable results. It is a privilege to know him as a friend and a fellow professional.”
World's No. 1 Executive Coach & renowned Leadership Development Guru
Shabbir Merchant is a graduate of my ISB Coaching program. I have been very impressed with his dedication to providing great coaching and his understanding of the coaching process. If you choose Shabbir as an executive coach, he will dedicate all of his energy to helping you achieve positive, lasting change in behavior.
Chairman Hemas Hospitals & Hemas Pharmaceuticals
Thank you for helping us design & deliver an outstanding flagship leadership development program for the top 150 leaders of Hemas.
The program design, the delivery & the follow on work with Action Coaching were well designed & well received. I have no doubt that we have set in motion some systemic changes in the leadership style & effectiveness of the Hemas top leadership. I have no doubt that this will translate into great business outcomes in the years to come. We look forward to delivering this program in the years ahead.
Shabbir - you have been & will be truly an invaluable partner in the transformation of leadership at Hemas
Thanks for such gre
Leadership Development Guru & author of several best sellers like 'Flawless Consulting' & 'Stewardship'
Shabbir brings unmatchable experience and a great humanity into the work. A person of integrity and vision, all that he works on makes a difference in all the right ways.
Colombo Stock Exchange
The Executive coaching session was held almost immediately after I took over as CEO of the CSE in 2006 . For the first time in the 20 year history i of the CSE the Board of Directors selected as CEO a member of the senior management team having interviewed outside applicants as well and I am the first woman CEO.
Shabbir's skill as a communicator, his intelligence, knowledge and compassion helped break the ice and gave me confidence to share my fears and challenges with him. He has the talent for 'listening' and 'hearing' what is actually being said. Shabbir has the knack to reach out and connect with the person he is coaching which is a very important facet for a coach.
Director - Human Resources & Chief People Officer
Max Healthcare Ltd
I have worked with Shabbir at Valulead several times over the last 10+ years. What motivates me to go back to Shabbir and Valulead is the sharpness of the solutions across multiple interventions - Sales manager development to First time Manager or Manager of Manager's programs or be it HR business partnering skills workshop or Leadership intervention with top management for integration across multiple entities.
The feedback of all workshops has consistently been at 90th percentile and above, both in terms of participant experience and outcomes post workshop. What stands out is that it is not a standard set of concepts and generic content that is offered, but each time with